Customer Service
For general inquiries, order support, or assistance with your account, our customer service team is ready to help.
Contact Direct Meds for Online Prescription Support
Have questions? Need support?
Real people, here whenever you need us 24/7 by phone, text, email, or chat.
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Clinical Care Team
For medical questions, guidance on your treatment plan, or follow-up support, connect with our licensed clinical care team.
- The Clinical Care team is available in your patient portal
Patient Services
Need help with a prescription, medication question, or navigating your care with Direct Meds? Send our patient services team a message, call, text or chat. We’re here to help 24/7 every day.
Still Have Questions?
We’re here to help. Whether you need more information about our treatments, your account, or the process, our team is always ready to assist.
Reach out anytime. We’ll make sure you get the answers and support you need.