Getting Started with Direct Meds
Welcome to Direct Meds! We’re delighted to have you join us on your journey to better health. Our mission is to make quality care accessible, personalized, and convenient for you. From the moment you sign up, you’ll find that we’re here to support you every step of the way, from secure and seamless prescription services to dedicated customer care. At Direct Meds, your health and well-being are our top priority, and we’re honored to be a trusted part of your healthcare journey.
If you haven’t purchased your medication yet and would like to see if you qualify, start here
After Signup: Complete your Patient Intake Form
Just like a doctor’s consultation, you’ll need to complete your patient intake form where you will be required to upload your ID and a photo of yourself. Some States require a short video. This information is protected in our HIPPA-compliant patient portal and in necessary in order for the doctor to complete your prescription.
NOTE! If you’re a Direct Meds customer and have paid for your medication, please make sure to log in to your patient portal and complete your medical intake form. Your medication will not be able to ship until this form is fully completed.
Your patient intake form helps us understand your health history to provide the best possible care. Just like a doctor’s consultation, this form includes a few simple steps and takes only a few minutes. Once you’re logged in, you’ll be prompted to complete all required fields, including uploading a photo of your ID.
Please remember: if your ID hasn’t been uploaded, your patient intake form is not yet complete. This step is crucial to move forward with your treatment and ensure compliance with telemedicine regulations.
Here’s what you’ll need:
1. Log in to your patient portal using your email and password from sign-up.
2. Complete the health history section.
3. Upload your ID and a photo of yourself (or a short video, depending on your state’s requirements).
All information is securely handled in HIPAA-compliant software to protect your privacy.
We’re here to make this process as smooth as possible. If you have any questions, don’t hesitate to reach out to us at [[email protected]] or give us a call at 888-696-7176.
Patient Portal Overview
Once you have completed your patient intake form, get to know your patient portal. Here is a video explaining how to use your Direct Meds patient portal.
How to message your doctor
Have questions about your medication or need to reach out to your doctor? Here is a step-by-step video on how to message your Direct Meds doctor.